Privacy Policy

Last updated: June 5, 2021

This privacy policy sets out how the Toronto Transit Commission Pension Fund Society (hereinafter referred to as “us”, “we” and/or the “TTC Pension Plan”) collects, uses, and discloses, any personal information that you give us or that we collect when you use our website at www.ttcpp.ca (the “Site”). This Privacy Policy does not apply to personal information that the TTC Pension Plan may process as part of our administration of the pension funds that we administer for employees of the Toronto Transit Commission.

By using this Site, you signify your consent to this Privacy Policy. 

If you do not agree with any terms of this Privacy Policy, please do not use this Site.

TTC Pension Plan may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. Your continued access to and/or use of this Site after any such changes constitutes your acceptance of, and agreement to this Privacy Policy, as revised.

Information we collect on the Site and how we use it

The Site is intended to provide information about the pension funds that the TTC Pension Plan administers for employees of the Toronto Transit Commission.

We may work with third parties to help us with the purpose we describe in this Policy. Please visit these third-party sites to review their privacy policies and manage their cookies, and for information on these practices. 

Google Analytics is used on our Site. Google Analytics is a web analytics service that provides statistics and basic analytical tools for search engine optimization purposes. We use Google Analytics on our Site to analyze how users use the Site. Google Analytics may collect information such as user location as inferred from IP address, the amount of time a visitor spends on our Site, which pages are more frequently accessed, how the Site is accessed (either directly, a search engine, or from a link), what sort of software is used (e.g. operating system, browser type, etc.), as well as demographics. For more information on how Google Analytics collects and processes information, please visit: www.google.com/policies/privacy/partners/.  For information about how to opt out of having your information used by Google Analytics, visit: https://tools.google.com/dlpage/gaoptout/.

When we disclose personal information

We share your personal information and other information with third parties that help us use this information for the purposes described in this Privacy Policy. We may also share information with service providers that assist us with the activities described in this Privacy Policy, such as analytics companies, and companies that help us run our website.   

We reserve the right to transfer any information we have in the event of bankruptcy, or if we or any part of our business merges with or is acquired by a third party, or if any such transaction is proposed.

We may also use or disclose information to third parties if we have reason to believe that disclosing such information is necessary to: (i) conduct investigations of possible breaches of law; (ii) identify, contact, or bring legal action against someone who may be violating an agreement they have with us; or (iii) to protect our rights, safety or property.

Finally, we may also share your information to comply with applicable laws and regulations, where required or permitted by law, such as to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Security

In order to help prevent unauthorised access or disclosure of personal information, we have put in place physical, electronic and managerial procedures to help safeguard and secure the personal information we collect.

Personal information may be accessed by persons within our organization, or our third-party service providers, who require such access to carry out the purposes described in this Privacy Policy, or that are otherwise permitted or required by applicable law. Personal information we collect is managed from our offices in the Toronto Region. 

Even though we have taken steps to help protect the personal information in our control, you should know that we cannot fully eliminate security risks associated with personal information. No security measures can provide absolute protection. We cannot ensure or warrant the security of any information you provide to us.

We may transfer personal information to other countries

Personal information that we collect may be stored and processed in Canada or any other country in which our service providers maintain facilities, including in the United States. Personal information processed and stored in another country may be subject to disclosure or access requests by the governments, courts or law enforcement or regulatory agencies in that country according to its laws.

By using our Site or by providing us with information, you consent to any such transfer of information outside of your country.

Links to other websites

Our Site may contain links to other websites that may interest you. However, once you have used these links to leave our Site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide or that is collected when you visit such sites and such sites are not governed by this Privacy Policy. You should exercise caution and look at the privacy statement applicable to each website you visit. 

Your choices

For information on how to opt-out of some of the analytical tools we use on the Site, please read “Information we collect on the Site and how we use it.”

Accessing and correcting your personal information

You may request access to your personal information and/or request a correction to it if you believe it is inaccurate. If you would like to have access to the personal information we have about you, please contact us using the contact information provided below. Please note that in some cases, we may not be able to allow you to access certain personal information in certain circumstances, for example if it contains personal information of other persons, or for legal reasons.

To help protect against fraudulent requests for access to your personal information, we may ask you for information to allow us to confirm that the person making the request is you or is authorized to access your personal information before granting access. For example, we may require you to verify your identity before you can access your personal information.

If you believe that any personal information we are holding on you is incorrect or incomplete, please contact us, at the below address. 

Children

We do not intend to collect information on this website from children who are under 13 years of age. If you are under 13, please do not provide us with any information. If you are the parent or legal guardian of a child who has provided us with personal information, you may ask to review or delete this information.

Contact us

You may contact us with any questions regarding this Privacy Policy, or if you would like to:

• access personal information that you have already provided to us 
• make any corrections or updates to personal information that you have already provided to us;
• request the deletion of personal information regarding your minor child; or
• submit a complaint.

Please contact our Director, Communications by writing to:

TTC Pension Plan
2 Bloor Street East, Suite 1901, PO Box 79
Toronto, Ontario  M4W 1A8 

You may also email us at membercare@ttcpp.ca.