In 2022, we launched our new strategic plan to guide us in our goal to enhance our service to TTC Pension Plan members and deliver long-term pension security.
The new strategic plan focuses on four key pillars:
Sustainability
Continue to enhance sustainability of the Plan
Strategic priorities:
- Develop strategies and deploy assets to improve the financial sustainability of the Plan, today and tomorrow
- Develop strategies to better understand investment risks, including those that are posed by environmental, social and governance (ESG) matters
- Implement a robust and transparent enterprise risk management framework to govern the organization
Engagement
Enhance engagement with our Board, active and retired members, and stakeholders
Strategic priorities:
- Deliver a comprehensive member and pensioner communication strategy to improve engagement
- Seek and eliminate information barriers, siloed responsibilities, and inefficient decision-making processes at all levels of the organization
- Continue to nurture and build relationships with Board members, sponsors, industry stakeholders, and regulators
Service
Enable service excellence by investing in our systems to get better information, faster
Strategic priorities:
- Transform the pension administration function through technology
- Enhance feedback mechanisms in order to gauge member satisfaction
Talent
Develop our talent and foster a purpose-driven workplace culture
Strategic priorities:
- Execute staff resourcing and retention strategies to meet the challenges of tomorrow
- Enhance the clarity of our Mission, Vision and Values through a purpose-driven positive workplace culture