Senior Project Coordinator

Posted on: June 3, 2024

Position title:             Senior Project Coordinator
Reports to:                  Vice-President, Pension Administration
Employee Status:     Contract, Full-time
Work Hours:              35 hours per work week
Compensation:          $44 per hour to $55.00 per hour + 4% of bi-weekly earnings in lieu of vacation time + 7% of bi-weekly earnings in lieu of benefits
Contract term:           6 months with the possibility of extension (Estimated 3-year pension transformation project)
Location:                      Toronto, Ontario / Hybrid
Posting Date:             June 3, 2024

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Why join the TTC Pension Plan (TTCPP)

We care about the team members that work at TTCPP and the excellent services they provide to our members! As a member of the team, you play a critical role in the success of TTCPP. By working together as we live out our values, we can meet our vision and our mission!

TTCPP is a defined benefit pension plan established in 1940 for employees of the Toronto Transit Commission, the Amalgamated Transit Union Local 113, and TTCPP. For more than 80 years, we have been providing a secure retirement income for our members. The Plan is fully funded and strong with more than 27,000 members and $8.0 billion in net assets.

  • Our VISION is clear: To always be there for our members–today and for a lifetime.
  • Our MISSION: Providing a financially secure retirement for our members by delivering a pension for life at a reasonable cost. Supporting our members with responsiveness, open communication, and hands-on service, now and throughout their retirement.
  • Our VALUES: Sustainability, Accountability, Communication, Knowledge, and Professionalism.

Position Summary

Our organization is embarking on an estimated 3-year long pension transformation project. This is a critical project for the organization, and we are seeking a highly organized and proactive Senior Project Coordinator to support the team during the implementation of the new Pension Administration software. Reporting to the Project lead, the VP of Pension Administration, you will collaborate with cross-functional teams and external vendors to plan and coordinate project management activities, track progress, and ensure the project milestones are completed on time. The contract position is 6 months, with a possibility of extension.

  What will I do?

Responsibilities include, but not limited to, the following:

  • Support the end-to-end Encore project, including planning, execution, monitoring, and closure of the project.
  • Liaise between the Pension Administration, Retirement Services and third-party vendor teams throughout the project duration.
  • Coordinate project activities, including task assignments and timelines, to ensure smooth execution.
  • Maintain comprehensive project plans, schedules, reports, and budgets, ensuring alignment with project objectives and timelines.
  • Provide timely, comprehensive reports containing regular project updates, changes, and recommendations.
  • Inform VP of Pension Administration and other stakeholders of upcoming tasks, project status and escalating issues when necessary.
  • Identify potential risks and issues, and work with the project manager and other stakeholders to develop mitigation strategies.
  • Facilitate and contribute to project meetings or presentations.
  • Coordinate user acceptance testing and training activities to ensure smooth transition and adoption of the new software system at the TTCPP.
  • Support change management efforts to ensure optimal project impact.
  • Ensure compliance with relevant regulatory requirements and industry best practices throughout the project lifecycle, applying tools and processes as per TTCPP’s internal standards.
  • Perform other duties as assigned.

What will help me be successful?


  • High-school diploma or post-secondary education or equivalent work experience as a project coordinator.

Experience & Skills

  • 5+ years of experience as a Project Coordinator supporting software implementation projects.
  • Excellent communication, negotiation, and interpersonal skills, with the ability to build consensus across diverse teams.
  • Proficiency in project management tools and methodologies, such as MS Project, Agile, and Scrum.
  • Experience working with software vendors and third-party service providers.
  • Strong analytical and problem-solving skills, with a keen attention to detail and quality.
  • Working experience using SAP and/or SuccessFactors is a strong asset.
  • Proficiency with Microsoft Suites (i.e. Excel, Word, PowerPoint, Teams) or similar office tools.

Key Success Attributes 

  • Excellent communication skills (written and verbal), to convey complex information clearly and concisely to diverse audiences.
  • Strong relationship-building skills to build and maintain productive relationships.
  • Professionalism, integrity, and ability to act with discretion to maintain confidentiality.
  • Ability to work well under pressure and meet deadlines, without compromising quality or accuracy.
  • Ability to problem solve, ask questions, and escalate issues where necessary.
  • Ability to work independently in a fast-paced environment, effectively managing multiple priorities and meeting deadlines.

What do you offer?

  • Exciting and challenging work
  • Flexible and hybrid work model that supports collaboration and work life balance
  • TTC transportation pass
  • Percentage of pay in-lieu of benefits and vacation time
  • Percentage of pay as per Ontario Employment Standards Act, in-lieu of paid time-off

We are committed

TTCPP is an equal opportunity employer, committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). We will provide an accessible experience for applicants, members, guests, and TTCPP employees. We are committed to providing an inclusive and barrier-free work environment.

We are committed to fostering diversity, equity, and inclusion in our workplace. We will learn, evolve, and collaborate with our community to create a culture of empathy and belonging, while respecting and celebrating the unique differences that unite us.

If you require accommodation at any stage of the hiring process, please confidentially contact All information received in relation to your accommodation will be confidential.

How to apply

Candidates must be legally entitled to work in Canada. Any offer of employment made will be conditional upon a credit check, criminal record check and reference check.

We welcome and encourage all qualified applicants to apply. We thank all applicants interested in this opportunity; however, we will contact those selected for various stages in the hiring process.

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